Withdrawal and cancellation
The short version
- The first 30 days are free and do not roll over into a paid subscription automatically.
- After that HelloBoss is billed monthly and can be cancelled at any time, without notice period and without giving reasons.
- Cancelling takes two clicks via Cancel your contract here — no login required.
- You receive an immediate written confirmation including date and time.
Cancellation button (§ 312k German Civil Code)
A button labelled „Verträge hier kündigen" (cancel your contract here) sits in the footer of every page. It leads straight to the confirmation page. Enter your e-mail address and click „Jetzt kündigen" (cancel now) — that is the second and final click. No account, customer number, phone call or justification is needed. You then receive the confirmation on screen and by e-mail, each stating the content of your declaration plus the date and time it reached us.
Term and effect
The subscription is billed monthly. Ordinary cancellation takes effect at the end of the current billing period. Within 30 days of a payment, that payment is refunded in full on request — no reason required, no conditions, no exceptions (see refund policy). Access remains fully usable until the cancellation takes effect. The right to extraordinary termination for cause remains unaffected for both parties.
Other ways to cancel
The button is the fastest route, not the only one. Cancellation by e-mail to info@helloboss.dev or by post to the address given in the imprint is equally valid. No particular form is required; we confirm every cancellation in writing.
Right of withdrawal
HelloBoss is offered to businesses only (§ 14 German Civil Code). Between businesses there is no statutory right of withdrawal — §§ 355, 356 apply to consumers only. The 30-day free trial takes its place: it ends by itself and never converts into a paid subscription automatically, so there is nothing to withdraw from in order to avoid payment.
Should a consumer contract nevertheless have come about in an individual case, the statutory right of withdrawal of 14 days from conclusion of the contract applies. No particular form is required; an e-mail to info@helloboss.dev is sufficient. In that case we refund all payments received without undue delay and at the latest within 14 days. If you expressly asked us to begin performance before the withdrawal period expired, you owe an amount proportionate to what has been provided up to that point.
What happens to your data
After the contract ends, customer data is returned or deleted according to the data processing agreement. Invoices and accounting records are kept for eight years because tax and commercial law require it. A full export of your site data is available to you at any time through the app before the contract ends.
As of 30 July 2026. German version: /widerruf (prevails in case of conflict).