English
← Back

Report a problem

Two ways. The first is the faster one — it reaches us immediately, without you having to sign in anywhere.

WAY 1 — FAST

Write it in WhatsApp

In the group or chat where you usually report your construction sites. You do not need a new number or a new program.

Simply write what is not working — for example:

"Help, the photos are not uploading."

We automatically recognise words such as "help", "problem", "issue" or "not working". Your message is created as a case immediately — it does not sit there until tomorrow morning.

A screenshot helps. And please add on which page it happened.

WAY 2 — IF WHATSAPP DOES NOT WORK

Send an email

To hilfe@helloboss.dev. This is the right way if you are in the office and have no WhatsApp channel at all, or if you want to attach something.

So that we do not have to ask: company name, what you did, and what happened instead.

Is it about your data rather than a fault? How to request access or deletion is explained under Data subject rights. If you want to cancel, you can do so directly via Cancel. Please report security vulnerabilities to sicherheit@helloboss.dev.